Proposition Marketing Manager
||Proposition Marketing Manager
||City of London
I'm currently looking for a Proposition Manager to join a Financial Services organisation and support the marketing & communications activity of their ongoing Proposition development. This role is centred around customer experience and ensuring this is considered alongside the proposition development and is consistent throughout the subsequent marketing activity.
I'm looking for someone who has experience across both Propositions & Marketing, and really understands how these two workstreams interact in order to provide the best customer experience.
This role is a 6 month fixed-term contract initially and can be fully remote, however it would be advantageous to be located in either London or the North East in order to be able to visit the office once covid-guidelines allow.
- Lead the development of customer communications, ensuring they are consistent with the proposition and support customer experience objectives
- Support the strategic marketing and oversight elements of the proposition
- Develop proposition briefs to the wider marketing team to ensure marketing activity is in line with the proposition and best serves customer needs
- Conduct research and analysis to develop loyalty offerings for the proposition and work with the marketing team to develop effective communications that support this
- Act as a subject matter expert within the business to ensure the proposition and subsequent marketing activity are delivered consistently by all associated stakeholders
- Strong background across both propositions and marketing, understanding how these two workstreams interact and what leads to the successful delivery of propositions
- Experience within financial services, ideally with exposure to investments or pension products
- Strong ability to oversee marketing activity and ensure it is consistent and representative of the associated proposition
- Good experience of working across both BAU and project environments
- Understanding of customer experience and the role marketing activity plays in this
- Excellent stakeholder management skills
For any further queries regarding this role, please contact Doug Gear on Doug.Gear@sandersonplc.com.