technology job

Consumer Duty SME

  • Posted July 23, 2026
  • Up to £800 per day + Outside IR35, 4 day week
  • West Midlands - Hybrid 2 days a week / fortnight on site
  • Contract

Consumer Duty SME / Outside Ir35 / Part time 4 days a week £800 p/d / Hybrid

Our client a large financial services company are hiring for a Consumer Duty SME.

They are looking for a Consumer Duty subject matter expert to support an organisation wide programme focused on embedding and operationalising consumer duty across the society.

Key Responsibilities:

Act as the consumer duty SME across a large transformation programme

Review existing CD frameworks, policies and controls

Advise on best practice approaches for embedding and operationalising CD

Deliver training, coaching and knowledge sharing sessions when required

Work with programme and business teams to ensure CD requirements are understood and effectively implemented

Engage confidently with executive and board level stakeholders, presenting findings and recommendations

Skills & Experience required:

Proven expertise in consumer duty

Strong understanding of FCA regulations & expectations

Experience working with or within regulatory bodies

Track record of advising on consumer duty implementation and operationalisation programmes

Ability to provide credible challenge and independent review

Exceptional communication and stakeholder management skills

Consulting background or advisory experience would be highly advantageous

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

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