Call Centre Sales Agent

Job Title Call Centre Sales Agent
Sector Finance
Location Manchester
Type Permanent
Salary £18000-£23000 commission

Sanderson are partnering with one of the UK's fastest growing Insurance companies, who are looking for enthusiastic Call Centre Sales Agents, who will play an integral part in one of the company's most crucial departments. This is an exciting opportunity to work in an inbound only environment!

Responsibilities include:

  • Taking inbound calls and ensuring all customer queries are dealt with in an efficient and professional manner
  • Building great rapport with customers and finding solutions for any issues that arise
  • Nurturing long term customer relationships as well as handling new accounts
  • Up-selling company products and services
  • Handling any customer complaints effectively and escalating them where appropriate
  • Working to targets and achieving outlined KPI's

Skills required:

  • Excellent communication skills
  • Strong organisational skills
  • Ability to learn new computer systems
  • A passionate approach to customer service
  • Capability to work well under pressure whilst multitasking
  • Previous customer service experience is essential, ideally gained in a Call Centre environment however all industries will be considered including hospitality and retail
  • Previous up-selling experience
  • A-C GCSE grade in Maths and English

Based in Central Manchester, this is a full time and permanent position and suitable candidates must be readily available for a Monday 17th May start date. Salary is between £18,000 - £23,000 with an OTE of £21,000 - £26,000.

If you are interested in applying or have any further enquires please do not hesitate to contact leah.jones@sandersonplc.com.



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