Service Desk Analyst, O365, Win 11, Fully remote

Our client, a leading and reputable organisation, is looking to hire a Service Desk Analyst to provide 1^st and 2^nd line support for all Incidents and Service Requests.

This is FULLY REMOTE and OUTSIDE OF IR35.

General responsibilities: –

• Supporting IT Services (Incident Management / Request Fulfilment)
• Ensure all incidents and service requests are successfully logged and accurately identified, categorised, prioritised and diagnosed.
• Work with third parties and colleagues to investigate, accurately diagnose, analyse & resolve IT issues.
• Knowledge of and experience working within depts. utilising Change Management and Problem Management.
• Customer Care including providing a welcoming, friendly, customer focused and professional attitude to all users.
• Maintain good working relationships with end users and departments within the organisation.

Technical skills: –

• Previous experience in a similar 1st & 2nd line support role (Service Desk – Desktop)
• Relevant experience in a similar Service Desk support role
• ITIL
• Windows 11 support and installation
• MS Office and Office 365 skills
• Active Directory account admin.
• Excellent communication and interpersonal skills.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Service Transition Coordinator, hybrid (2 days per week on site).

Our client, a leading finance company, are looking to hire a contractor from a service design/service transition background.

We’re looking for a Project Coordinator/Service Transition Analyst to act as the bridge between change and stable operations – ensuring new and changed services land cleanly into BAU, fully supportable from day one.

You’ll work across delivery, engineering and operations to challenge, shape and validate designs before go-live – making sure nothing is missed and nothing breaks downstream.

What you’ll be doing:

• Interrogate changes to business systems – ensuring operational readiness and alignment to IT policy
• Identify impacts across systems, processes and support models (closing gaps before they become issues)
• Work closely with architects, engineers and delivery teams to ensure non-functional requirements are baked in (resilience, monitoring, supportability)
• Support and coordinate design and estimation sessions across Technology Operations
• Drive clean onboarding into BAU with the right documentation, ownership and support structures in place

What we’re after:

• Experience sitting between delivery and operations (service transition / onboarding / service design)
• Strong analytical mindset – able to spot gaps, challenge assumptions and assess impact quickly
• Confident engaging with technical and non-technical stakeholders
• Structured, organised, and comfortable coordinating multiple inputs

This is well suited to someone with a solid grounding in service transition or operations who wants to step further into a critical, high-visibility function.

Please note, engagement is via umbrella company only; all tax and NI will be deducted at source.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

AWS Cloud Platform Architect, Outside IR35, Hybrid

Fully remote
Outside of IR35.
£500-£700 per day

Our client, a leading organisation based in Bristol, is looking to hire an AWS Cloud Platform Architect with an Infrastructure Architect background.

Our client is looking to evolve an existing AWS environment, adopting a cloud ecosystem to support a digital strategy.

The successful candidate will lead, develop and optimise the AWS architecture ensuring it is scalable, secure and compliant, meeting regulatory requirements.

General responsibilities: –

• Mature the cloud architecture strategy, defining architectural standards and best practices for deployment and management.
• Develop and maintain reference architecture assets e.g. roadmaps, blueprints and patterns that are aligned with our clients vision and strategy for cloud platforms.
• Lead AWS design of secure and scalable cloud platforms, ensuring resilience and cost efficiency.
• Collaborate with security, compliance and engineering teams to ensure seamless cloud integration with existing and future platforms.
• Develop robust technical governance for AWS including cost optimisation and compliance.
• Manage any architectural issues (e.g. technical debt), risks and escalations, documenting and raising via the appropriate governance structures.
• Advise on cloud platform topics, migration strategies, and cloud solutions (cloud native and hybrid).
• Support operational and engineering colleagues through identifying opportunities to optimise cloud resources, performance and cost through continuous monitoring and automation.
• Ensure compliance with relevant frameworks, including ISO 27001, PCI DSS, and UK financial regulations.

Skills & experience required: –

• Strong cloud architectural and design experience, designing scalable, secure and highly available systems on AWS.
• Deep expertise in cloud networking, security, database and storage solutions.
• Knowledge of containerisation, orchestration (Kubernetes), and serverless architectures.
• Experience with Infrastructure-as-Code (IAC) using tools like Terraform or Cloud Formation, CI/CD pipelines, Jira and Jenkins.
• Awareness and use of architectural frameworks.
• Experience working in a regulated industry.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Desktop Engineer (Laptop Refresh / Windows 11) – Contract – 12 Months

We’re seeking an experienced Desktop Engineer to support a large-scale laptop refresh and EUC transformation programme (12-month contract) for a leading UK company.

Please note, this is fully on site 5 days per week.

This role will suit a hands-on engineer with a strong Desktop / EUC background and a proven track record delivering device refresh and rollout programmes. You’ll bring solid experience across Windows 10/11 environments (ideally with migration/rollout exposure) and be comfortable operating in project-led environments, balancing structured delivery with evolving technical requirements.

The position will focus on end-to-end device rollout, OS migration and broader estate modernisation within a structured delivery environment.

You will also provide post rollout desktop support (floorwalking).

Key focus areas:

• Laptop refresh (build, configuration, deployment) alongside Windows 11 / 23H2 migration
• OneDrive migration, security enhancements (BIOS / Biometrics) and certificate transition
• Supporting AV/screen rollout and wider EUC project activity

You’ll also gain exposure to onboarding activity (Freshservice), MFA enablement, and light-touch vulnerability management support.

If you’re a hands-on Desktop Engineer with experience across structured rollouts and estate upgrades, please apply.

Please note, engagement is via umbrella company only; all tax and NI will be deducted at source.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Java Developer – multiple roles

£550-570/day Inside IR-35

6 month contract

Active SC required

Remote with occasional travel to London for client meetings only – expensable

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Infrastructure/VMware Specialist, Infrastructure, VMWAre, VCF, Rubrik or Netapp

Infrastructure/VMWare Specialist
Outside of IR35
Remote working

VMWare specialist required for a leading financial service company based in Slough.

This is for a technical specialist and will also require server racking, stacking and cabling.

The assignment has been deemed outside of IR35.
Predominantly remote working with occasional travel to site.

Candidates are required to have in-depth knowledge of VMWare with at least two of the following:

• VMware VCF
• VMWare NSX inc DWF, SSP, vDefend
• NetApp or Rubrik Storage

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Dependency & Integration Analyst

Location: Hybrid – Reading (one day per week)
Day rate: £500-£600 per day Umbrella

Duration: 6 months with likely extensions

Essential: Active SC clearance

About the Role

We are seeking a highly organised and analytical Dependency & Integration Analyst to support the successful coordination and delivery of complex programmes across multiple workstreams. This role will play a key part in ensuring dependencies, schedules, and integration points are effectively managed and aligned across interconnected programmes.

You will work closely with programme managers, PMO teams, planners, and delivery stakeholders to identify risks, track critical actions, and maintain visibility across programme timelines and interfaces.

This is an excellent opportunity for someone who thrives in fast-paced delivery environments and enjoys bringing structure, clarity, and coordination to large-scale programmes.

Key Responsibilities

As a Dependency & Integration Analyst, you will:

• Build, maintain, and manage integrated dependency registers across multiple programmes and workstreams.
• Develop and maintain cross-programme schedule views to ensure alignment of delivery milestones and activities.
• Analyse planning information from multiple teams, tools, and reporting sources to identify inconsistencies, risks, and gaps.
• Identify and escalate critical path conflicts, schedule risks, and interface clashes that may impact programme delivery.
• Track actions, decisions, and commitments through to completion across a variety of stakeholder groups.
• Engage with programme delivery teams to gather, validate, and challenge planning assumptions and dependency information.
• Support governance and reporting activities by preparing planning artefacts, briefing materials, and status updates for senior stakeholders and programme forums.
• Contribute to continuous improvement activities across planning, integration, and reporting processes.

Skills & Experience Required

The successful candidate will demonstrate:

• Experience working in programme planning, PMO, scheduling, or delivery coordination roles within complex multi-programme environments.
• Proven ability to manage integrated dependency registers and consolidated programme schedules.
• Strong analytical and problem-solving skills, with experience reconciling planning data from multiple systems, formats, and stakeholders.
• Experience identifying and managing schedule risks, critical path dependencies, and programme integration challenges.
• A strong track record of monitoring actions and ensuring accountability across multiple delivery teams.
• Confidence engaging with stakeholders at all levels to gather and validate programme information.
• Familiarity with planning and collaboration tools such as MS Project, Jira, Confluence, or equivalent platforms.
• Experience producing high-quality reporting, planning documentation, and briefing packs for governance forums and senior leadership teams.

Desirable Skills

• Experience supporting large-scale transformation or technology programmes.
• Understanding of programme governance and portfolio management frameworks.
• Knowledge of Agile, Waterfall, or hybrid delivery methodologies.
• Experience working within highly regulated or complex enterprise environments.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Infrastructure Remediation Engineer, SCCM, Vulnerability, Patching, Hybrid.

Our client, a leading business based in Bristol, is looking to hire contractor with a background in Wintel/infrastructure.

The successful candidate will be responsible for ensuring security and integrity for our clients IT infrastructure, taking responsibility for patching and vulnerability remediation for both physical and virtual environments. This will include proactive identification, assessment, and mitigation of security vulnerabilities across Windows & Linux.

Hybrid working – 3/2-day split.
Engagement is via umbrella company only.

General responsibilities:

• Discovery of vulnerabilities in the Wintel / Linux on-premise estate
• Deploy patches to Windows & Linux servers to address vulnerabilities, ensuring compliance with security policies.
• Manage patching windows and downtime coordination with various business units to minimise disruption during updates.
• Monitor patch management systems to ensure all systems are up to date and protected from security threats.
• Server hardening to Windows systems, both physical and virtual.
• Maintain accurate documentation of remediation activities
• Assist in incident response by applying emergency patches and remediations.

Skills and experience required: –

• Windows server including patching processes
• Server/security hardening
• Vulnerability management tools e.g. Nessus, Qualys, Tenable, for conducting vulnerability assessments
• Hands-on experience in patch management systems – SCCM.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

VMWare SME, VCF, vDefend, NSX

VMWare Specialist
Outside of IR35
Up to £871 per day

VMWare specialist required for a leading financial service company based in London.

The successful candidate will provide design, implementation and subsequent BAU services as part of a large scale datacentre migration.

The assignment has been deemed outside of IR35.
Predominantly remote working with occasional travel to site.

Essential skills required:

• VMware VCF
• VMWare NSX inc DWF, SSP, vDefend

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Tech Onboarding Analyst, Service Transition/Service Delivery

Our client, a leading finance company are looking for a contractor with service delivery/service transition experience.

The team you will join (Service Transition tea) is responsible for ensuring that new or changed IT services are designed, tested and implemented into a live operational environment safely and effectively, minimising business-as-usual services. You will act as the link bridge between change and stable operations.

The successful candidate will support the Tech. Service Transition Senior Manager in the transition of services into BAU within the Technology Operations team through the onboarding process.

Engaging with the stakeholders and heads of departments to ensure a quality end to end technical design and non-functional support and operations requirements can integrate or work with existing processes or application.

General responsibilities:

• Analysis of changes to business systems to ensure that all operational support requirements as well as IT policies are met
• Capture any changes to determine any impact to existing systems, processes and support models
• Supporting the facilitation of design and estimation meetings and co-ordination of Technology Operations estimates, maintaining data for future review and feed into projects

Please note, engagement is via umbrella company only; all tax and NI will be deducted at source.
Hybrid working – 2 days per week on site.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.