Content Designer (BPSS Eligible)

Content Designer (BPSS Eligible)

Remote (occasional London travel)
£477 per day (Inside IR35)
12 months

The Role

We’re seeking a skilled Content Designer to join an Agile team delivering user-centred digital services. You’ll create clear, accessible, and inclusive content that helps users achieve their goals while aligning with organisational objectives.

Key Responsibilities

• Design and deliver user-centred content across digital services
• Use user research and insights to inform content decisions
• Collaborate with Designers, Product Owners, Developers, and Researchers
• Write clear, concise, and accessible content aligned to GDS-style standards
• Ensure content meets accessibility, inclusivity, and ethical design principles
• Structure and iterate content based on user needs and testing
• Contribute to content patterns, standards, and design systems
• Facilitate workshops and help teams understand content decisions
• Communicate content strategy, decisions, risks, and issues clearly
• Advocate for user-centred design and content best practice

Key Skills & Experience

• Strong experience in content design within Agile teams
• Proven ability to use research insights to shape content
• Excellent writing skills with a focus on clarity and accessibility
• Experience designing content to meet WCAG and accessibility standards
• Ability to collaborate and influence stakeholders
• Comfortable working in fast-paced environments

Desirable

• NHS / healthcare experience
• Mobile app content design experience

Eligibility

• Must be BPSS eligible