Job Title: Lead Business Systems Analyst
Location: Fully Remote
Salary: £50,000 – £58,000 + benefits
24 Month Fixed Term Contract
Are you an experienced Microsoft Dynamics AX specialist looking for your next challenge? If so, this could be the ideal opportunity for you. My client, a not-for-profit charitable business with an excellent reputation, is about to undergo a major transformation programme to update their legacy Microsoft Dynamics AX estate and are looking to recruit a Lead Business Systems Analyst to lead their business applications team.
The role will cover business as usual support for their existing Microsoft Dynamics AX estate while the current team focuses on the project delivery of the new estate. They are looking for people with a strong technical background with Microsoft Dynamics AX, strong scripting experience with T-SQL and any exposure to X++ would also be an advantage.
Key responsibilities
- Manage the Business Applications team, service contracts and budgets, ensuring the effective use of resources to deliver an efficient and high performing service that enables more efficient and effective business processes and services.
- Coordinate with the Core IT function to ensure service continuity and disaster recovery plans for Business Systems ensuring appropriate resilience. Proactively flag any Business Systems areas of risk / problems / exceptions which may be impacting or have the potential to impact the business.
- Provide support, development opportunity, and direction to the team ensuring their workstack and priorities are clear and aligned to releases.
- Provide second line support for core Microsoft Dynamics AX and ISV modules, business systems integrations and custom applications.
- Coordinate suppliers and internal teams to resolve issues requiring third-line support.
- Conduct root cause analysis, resolve and implement preventive measures to address data, application code and user generated system issues.
- Advise on solution options, evaluate risks, identify costs versus benefits, and where relevant support the production of a business case
- Obtain, understand, translate and document solution requirements to achieve required outcomes.
- Identify and mitigate cross-functional impacts in the design of solutions using in-depth functional knowledge of core AX processes across the Finance, Supply Chain and Human Resources modules.
- Assess, design, and apply configuration or mass data changes, functional test and coordinate SMEs during UAT to ensure solution changes meet the specified objectives.
- Document specifications for development where requirement cannot be delivered through application configuration.
- Assist with deployment system updates, patches, and upgrades, ensuring minimal disruption to business operations.
- Work closely with IT and other departments to ensure seamless integration and operation of AX.
- Administer business applications to maintain user access, security, integrity and system performance.
- Monitor application batch and integration processes and resolve processing or data flow issues.
- Manage knowledge transfer to other team members to ensure there are no single points of failure in application understanding or support capability.
- Manage third party contractual relationships. Maintain excellent communication channels and ensure effective delivery, always to the best advantage of the business.
Skills and Experience required
- In-depth, hands-on knowledge of and experience with enterprise and desktop applications, including AX 2012.
- AX experience relating to a number of different AX modules e.g. F&O, HR, Production, Supply Chain, Procurement, Manufacturing, Asset Management (desirable).
- Experience of writing Transact-SQL queries, X++ and a good understanding of the AX Dynamics architecture.
- SharePoint 2013 and DocuSign configuration and administration, Security administration for Opas, D365 CRM, FirstClass, Opera, NG (desirable).
- Proven experience of leading a small team from a people management and mentoring perspective.
- Working with and an understanding of 3rd Party Application Integrations / Interfaces and 3rd Party suppliers.
- Proven significant experience with troubleshooting methodologies, and issue resolution techniques.
- Able to develop and interpret technical documentation.
For more information or to apply please send a copy of your CV to [email protected]
