Corporate Relationship Manager

We’re partnering with a well-respected UK bank known for its personal, relationship-based approach to banking. They’re looking for a Corporate Relationship Manager to join their friendly local team in Stoke-on-Trent. This is a great opportunity for someone who enjoys working closely with business clients and wants to be part of a bank that truly values long-term partnerships over short-term targets.

About the role:

You’ll take ownership of a portfolio of corporate customers, ensuring they receive exceptional service and support. Alongside maintaining existing relationships, you’ll also help to grow the portfolio by identifying and bringing in new clients who align with the bank’s values and approach.

You will:

• Build and nurture strong relationships with existing and prospective corporate clients.
• Proactively seek new business opportunities within the local market.
• Prepare and assess credit applications, analyse financial information, and ensure compliance with the bank’s credit policies.
• Work closely with colleagues across the branch to deliver great customer outcomes and achieve shared goals.
• Stay informed about competitor offerings and local market trends to provide the best possible advice to clients.
• Represent the bank in the local business community, demonstrating professionalism, integrity, and a genuine interest in helping businesses succeed.

About you:

• Experience in relationship banking, corporate banking, or managing business clients.
• A solid understanding of credit, risk, and financial analysis.
• Excellent communication and interpersonal skills, with a natural ability to build trust and rapport.
• Strong attention to detail and a well-organised, methodical approach to work.
• Confident using Microsoft Office, particularly Excel, Word, and PowerPoint.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Your role will involve:

• All incident management related tasks for the 3rd line live service – incident management and resolution while adhering to strict SLA’s.
• Provide introduction and mandatory CBT training on systems for all new employees / contractors.
• When required, perform detailed and extensive investigations on any ongoing Problem Records and escalate where necessary.
• Complete backups of live and reference platforms.
• Provide advice and assistance to 4th line SMEs when required
• Production of KBA’s and/or Work Instructions to enable and assist colleagues
• Resolve and implement Ad-hoc work requests raised against the queue.
• Search for new processes to drive CSI improvements.

Your transferable skills and experience:

• Advanced Knowledge and experience of Solaris 10
• Advanced Knowledge and experience UNIX / HP-UX
• Advanced Knowledge and Experience of Oracle 8-10g

This role will require you to be willing and eligible to undergo a high level of UK security clearance

If you’re interested in the above, apply or reach out to [email protected]

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Job Description

This position is within a shared service which supports a wide array of customers with distinct needs. Flexibility to apply your skills across various accounts will be essential to support the team’s overarching objective of delivering exceptional customer service and ensuring robust estate maintenance.

Key Responsibilities:

• Manage and maintain the virtualisation environment
• Windows Server administration 2016-2022
• Advanced troubleshooting and problem resolution for complex infrastructure issues
• Apply best practice principles to optimise service delivery and operations
• BAU Support activities
• Server infrastructure monitoring and lifecycle management

Your experience:

• Experience working in a 3rd Line support role
• Experience supporting MS Office applications
• Active Directory & Group Policy
• VMWare vSphere Infrastructure, VMWare Horizon
• Microsoft System Centre
• Trellix and/or TrendMicro Security Products
• Veeam backup and recovery
• PowerShell scripting for automation and data mining
• Developing and maintaining documentation

Desirable:

• Microsoft Windows 10/11
• SharePoint 2016 Administration and maintenance
• Microsoft Exchange
• Basic Linux administration
• ITIL methodologies

This role will require you to be willing and eligible to undergo a high level of UK security clearance

If you’re interested in the above, apply or reach out to [email protected]

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Account Executive

A leading insurance brokerage is expanding its services to UK mid-market clients and is seeking a highly motivated Account Executive to join its growing team. This is a fantastic opportunity for someone who thrives on autonomy, values client-first thinking, and wants to be part of a collaborative, entrepreneurial environment.

About the Role

As an Account Executive, you’ll be responsible for building, leading, and managing relationships across a portfolio of mid-market clients. You’ll develop a deep understanding of their business needs and risk landscape, ensuring exceptional client service and long-term retention.

You’ll identify opportunities for growth, advise on changes in risk exposure, and collaborate with internal specialist teams to deliver tailored solutions that meet each client’s unique requirements.

Key Responsibilities

• Build and manage a portfolio of UK mid-market insurance clients.
• Deliver outstanding client service and maintain high retention levels.
• Identify growth opportunities and develop new business.
• Advise clients on risk management strategies and evolving exposures.
• Collaborate with internal teams to bring specialist expertise to client solutions.

What We’re Looking For

• Strong knowledge and experience of UK mid-market insurance clients.
• Proven track record in client service excellence and retention.
• Ability to identify opportunities and build a book of business.
• Entrepreneurial mindset with a proactive and client-focused approach.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.