technology job

Complaints Handler, Finance, Pensions, Investments, Hybrid

  • Posted April 25, 2024
  • £240 - £300 per day
  • Peterborough
  • Contract

Complaints Handler, Finance, Pensions, Investments

Complaint handler required to work with our financial services client to resolve complaints fairly, promptly and efficiently.

Calls will be received over the phone, email and letters – the analyst will be required to communicate promptly, politely and professionally.

Engagement is via umbrella company only.
Hybrid working.

Skills & experience:

  • Applicants will have experience dealing with difficult situations in a professional manner.
  • Strong letter writing skills essential
  • Remediation and calculation experience
  • Experience of Pensions and/or investments products essential.
  • Previous experience in a complaint handling role within a financial services organisation essential.
  • Individual measures for output and quality are met
  • Complaints are clarified and agreed by telephone with the customer ensuring the complaint is fully understood

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    technology job

    Prudential Risk Modeller

    • Posted April 19, 2024
    • Negotiable
    • london
    • Contract

    Prudential Risk Modeller

    Industry: Banking
    Fully remote

    £450 – £500 per day (Inside IR35)

    Role overview:

    Collaborating with key figures in Finance and other relevant departments to empower the Bank in accurately modeling its financial standing, both in the present and future, both tactically and strategically. This involves focusing on crucial areas such as financial forecasting and analysis pertaining to the bank’s balance sheet, income, capital, interest rates, and liquidity risks.

    THE ROLE:

    Balance sheet and income forecasting:

    • Customer deposits, lending, bond portfolio, cash: balances, NII and fees
    • BAU forecast, scenarios and stresses

    Interest Rate Risk in the banking book modelling (IRRBB):

    • Gap analysis, balance sheet NPVs and links with FSA017 regulatory reporting
    • Bond position modelling and bond mark to market
    • Repricing behaviour analysis
    • Lending pricing modelling

    Liquidity risk modelling:

    • Deposit behaviour analysis
    • Liquidity scenarios
    • Links with LCR and NSFR

    Capital forecasting and modelling:

    • Regulatory capital requirements: Pillar 1, Pillar 2a, Pillar 2b
    • Regulatory capital resource management
    • Support for ALCO, Pillar3, ICAAP, ILAAP, Recovery Plan including stress testing
    • Support for other financial forecasting and modelling requirements

    Email your CV or use the apply feature on this page. Email: [email protected]

    KEY SKILLS: Liquidity risk, Prudential Regulation, ALM, Capital management, IRRBB

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      technology job

      Management Accountant

      • Posted April 5, 2024
      • Negotiable
      • Renfrew, Scotland
      • Permanent

      Our client is a leading managed cloud provider exclusively within the agile and fast-moving financial services and capital markets sector.

      Responsibilities will include:

      • Responsible for preparing monthly management accounts to a high standard in line with the monthly timetable
      • Responsible for preparation and reconciliation of balance sheet accounts across the full group
      • Preparation of timely and accurate group consolidation including IFRS journals
      • Support with the preparation of monthly board pack with detailed analysis and supporting data
      • Supporting with all statutory audits and reviews
      • Key Business Variance Analysis and commentary, and key metrics
      • Support and prepare cash flow forecasts
      • Cross company communications with operational, sales and other key budget holders
      • Promote a continuous improvement approach to business policy and processes, implementing positive change
      • Supporting assistant accountants developing their accounting knowledge
      • Support direct and indirect tax activities across the group

      Essential Skills:

      • Come with a strong commercial acumen and an understanding of key business drivers
      • Have worked in a similar Industry based role
      • Be able to manage priorities in a similar
      • Be a confident communicator with strong interpersonal skills
      • Have a strong attention to detail and the ability to work to tight deadlines
      • Self-motivated with a ‘can do’ attitude
      • Flexible and able to work on a variety of ad hoc projects
      • Ability to explain financial metrics/concepts to other functional managers
      • Strong organisational skills
      • CA qualified and trained with an accountancy practice, alternatively trained CIMA or ACCA within an industry environment
      • Ideally, at least 3 years’ experience in a similar role or environment

      Candidates will be selected not just on their financial credentials and capabilities. You must have a desire to work collaboratively with a team, engage with the leadership of an organisation and manage changing priorities in a fast moving environment. Energy, good people skills and focus on performance delivery will be essential.

      What we can offer you:

      Financial:

      • A competitive salary
      • Pension salary exchange scheme
      • Life cover (4 x salary)

      Lifestyle:

      • A very casual work environment
      • 33 days annual leave
      • A paid day off for your birthday Health:
      • Private Health Insurance including dental cover
      • On-site gym with PT and yoga sessions
      • On-site massage therapist

      This is a full-time position

      12 month fixed term contract

      We are an Equal opportunity employer

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        technology job

        Management Accountant

        • Posted March 20, 2024
        • Negotiable
        • Renfrew, Scotland
        • Permanent

        Our client is a leading managed cloud provider exclusively within the agile and fast-moving financial services and capital markets sector.

        Responsibilities will include:

        • Responsible for preparing monthly management accounts to a high standard in line with the monthly timetable
        • Responsible for preparation and reconciliation of balance sheet accounts across the full group
        • Preparation of timely and accurate group consolidation including IFRS journals
        • Support with the preparation of monthly board pack with detailed analysis and supporting data
        • Supporting with all statutory audits and reviews
        • Key Business Variance Analysis and commentary, and key metrics
        • Support and prepare cash flow forecasts
        • Cross company communications with operational, sales and other key budget holders
        • Promote a continuous improvement approach to business policy and processes, implementing positive change
        • Supporting assistant accountants developing their accounting knowledge
        • Support direct and indirect tax activities across the group

        Essential Skills:

        • Come with a strong commercial acumen and an understanding of key business drivers
        • Have worked in a similar Industry based role
        • Be able to manage priorities in a similar
        • Be a confident communicator with strong interpersonal skills
        • Have a strong attention to detail and the ability to work to tight deadlines
        • Self-motivated with a ‘can do’ attitude
        • Flexible and able to work on a variety of ad hoc projects
        • Ability to explain financial metrics/concepts to other functional managers
        • Strong organisational skills
        • CA qualified and trained with an accountancy practice, alternatively trained CIMA or ACCA within an industry environment
        • Ideally, at least 3 years’ experience in a similar role or environment

        Candidates will be selected not just on their financial credentials and capabilities. You must have a desire to work collaboratively with a team, engage with the leadership of an organisation and manage changing priorities in a fast moving environment. Energy, good people skills and focus on performance delivery will be essential.

        What we can offer you:

        Financial:

        • A competitive salary
        • Pension salary exchange scheme
        • Life cover (4 x salary)

        Lifestyle:

        • A very casual work environment
        • 33 days annual leave
        • A paid day off for your birthday Health:
        • Private Health Insurance including dental cover
        • On-site gym with PT and yoga sessions
        • On-site massage therapist

        This is a full-time position

        12 month fixed term contract

        We are an Equal opportunity employer

        Apply for this Job

          technology job

          Management Accountant

          • Posted March 15, 2024
          • Up to £450 per day
          • London
          • Contract

          Management Accountant

          Industry: Financial Services
          Hybrid working

          £450 per day

          Role overview:

          You will be responsible for the delivery of impactful MI to support the groups pricing function. Specifically this role will look at the development of MI across the products and brands.

          THE ROLE:.

          • Development of MI to support the quarterly reporting from Pricing activities into the Conduct Risk Committee
          • Develop oversight of Wholesale portfolio performance to support management decision-making in this key strategic area
          • Working to introduce, update and maintain policies and procedures in area of responsibility
          • Support the Senior manager with the provision of insightful MI to ensure oversight of pricing activity to the FV and Yield committee
          • Monitoring and reporting on performance
          • Opportunity to build on MI already in existence and enhance this with own suggestions/insights to ensure oversight is robust, timely and appropriate

          HOW TO APPLY:

          Email your CV or use the apply feature on this page. Email: [email protected]

          KEY SKILLS: Management Accounting, Pricing, Reporting, MI, Data warehousing, PowerBI

          Apply for this Job