technology job

Team Leader

  • Posted April 24, 2024
  • Negotiable
  • Brierley Hill
  • Permanent

Team Leader
Commercial Insurance Sector
Brierley Hill

We are partnered with a leading insurance broker who are looking for an experienced Commercial Insurance Account Handler or Team Leader with strong knowledge of commercial insurance policies to lead a team of experience account handlers in the SME renewals market.

You will lead the ongoing development and training of their most experienced account handlers who are responsible for some our clients most strategic accounts.


  • To manage a team of up to 14 Commercial Account Handlers, who advise and sell insurance to small business owners over the phone
  • Carrying out regular one-to-one and team meetings to provide coaching, feedback, and support
  • Utilising data to ensure accurate performance management is carried out and relayed back to the individuals in the team through progression review meetings
  • To hit financial targets, ensuring the team are sticking to the budget lines
  • Carrying out team audits to ensure the team are paying close attention to detail.
  • To empower the team with knowledge of the products and policies

Skills Experience and Qualifications


  • Evident skills and experience within Commercial Broking
  • Can display a sales driven and motivational attitude
  • An approachable and open-minded management style
  • Excellent communication skills and the genuine ability to listen, coach, mentor and support team members
  • Strong skills within utilising company data


  • Proven experience in coaching and supporting a team of individuals within the commercial insurance industry.

For more information, please reach out to Tommy McInerney at [email protected]

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