technology job

Service Desk Support, 2nd Line Support, SC Cleared

  • Posted April 12, 2024
  • £250 - £300 per day
  • Winchester
  • Contract

2nd Line Service Desk Support, 2nd Line

We have an exciting opportunity for Service Desk Support Engineer to join a leading organisation based in the South East. For this position, please note you must have active SC Clearance to apply for this position.

Rate – £250 to overall assignment rate of umbrella

Location – South East – 5 Days a Week Onsite

Duration – 12 Months with the opportunity of extension

Key Skills

– Handle incoming technical support incidents

– Management of personal call queues and ensure calls are all closed in a timely

– Provide excellent customer service

– Work with internal teams to deliver strong processes

– The ability to escalate to 3rd Line Teams when necessary

Please note for this position you must hold SC Clearance

For any questions, please do not hesitate to contact me at [email protected]

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