Senior Network Service Lead

Senior Network Service Lead

2-year FTC

£60,000-£67,000 + Excellent Benefits

Bristol – Hybrid working (2/3 Days Onsite)

A major technology transformation programme is underway, and we’re looking for an Senior Network Service Lead to play a pivotal role in delivering a modern, secure, and resilient enterprise network across multiple sites.

Senior Network Service Lead – The Opportunity

You will lead the successful delivery, transition, and ongoing assurance of a major Modern Network Programme. Working at the intersection of project delivery and operational services, you’ll ensure the new network platform is robust, resilient, well‑governed, and ready to support the organisation’s long‑term digital strategy.

Senior Network Service Lead – Key Responsibilities

• Lead the rollout of a new enterprise network across 100+ sites, moving from Cisco to Juniper.
• Act as the link between programme delivery and BAU, removing blockers and ensuring smooth transition.
• Own service acceptance, operational readiness, and transition into steady‑state operations.
• Provide senior leadership on resilience, governance, service performance, and risk.
• Manage relationships with suppliers and delivery partners.
• Ensure network services meet targets for availability, resilience, capacity, and security.
• Drive continuous improvement through standardised processes and digital‑first practices.
• Assess new technologies, risks, and capability gaps to inform future strategy and investment.
• Support disaster recovery planning, testing, and resilience uplift.
• Lead major incidents and problem resolution, ensuring effective coordination and strong root‑cause analysis.

What You’ll Bring

• Strong understanding of L2/L3 networking, hybrid‑cloud environments, data centre operations, and service resilience.
• Experience managing suppliers and holding them accountable for SLAs and service performance.
• Solid grasp of service delivery, ITIL practices, service transition, and operational governance.
• Experience working across legacy and modern network environments (Cisco, Juniper).
• Analytical mindset with the ability to navigate risk, evaluate dependencies, and provide clear technical leadership.

Why This Role?

• Be at the forefront of a high‑profile, multi‑site network transformation.
• Shape the future of digital infrastructure across a complex, enterprise‑scale organisation.
• Hybrid working with a strong team culture and major investment in modern technology.

If you’re a senior network professional who excels in service ownership, technical governance, and guiding organisations through change, this is your chance to make a real impact.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.