Customer Insight Analyst- Tableau

Customer Insight Analyst- Tableau

£400-£450 pd via Umbrella
2-3 days per week in the Southwest London based office

Leading business is looking to recruit a Customer Insight Analyst on a 12-month contract. You will Partner with Marketing and Sales to deliver customer insights that align with strategic goals.

Role:

• Support marketing teams with web analytics, including custom dashboards and presentations.
• Maintain and enhance existing analytics and reporting processes for efficiency and accuracy.
• Measure the impact of marketing efforts on customer engagement and behaviour.
• Lead analytics projects from data collection to analysis, visualisation, and reporting.
• Track usage metrics and interpret trends in customer behaviour across the lifecycle.
• Build data models and tools for segmentation, benchmarking, trend analysis, and competitive insights.

Skills & Experience:

• Strong background in analytics, with experience creating dashboards, reports, and presentations.
• Advanced skills in Tableau for building data visualisations and reports.
• Proficient in exploratory and quantitative data analysis.
• Skilled in SQL and Python for developing and managing ETL workflows.
• Experience designing and analysing A/B tests to improve marketing performance.
• Familiarity with Adobe Analytics or similar web analytics platforms.
• Excellent communicator, able to explain complex data clearly to stakeholders.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.