Customer Insight Analyst- Loyalty/ CRM

Customer Insight Analyst- Loyalty – Retail – £500-£550 pd via Umbrella

Initially for 6 months

Hampshire- Hybrid- A couples of days per month required onsite

Global Retail company is looking to recruit a Customer Insight Analyst to support the development and delivery of a new loyalty proposition.

This role is centred on delivering high-quality analysis and actionable insights to shape loyalty strategy, inform proposition design, enhance customer engagement, and programme performance.

Skills/experience:

• Extensive experience in an analytical role, with strong proficiency in SQL and ideally working knowledge of Python or R.
• Demonstrated ability to work with customer data in the context of loyalty, CRM, or marketing programs-generating insights that boost customer retention, engagement, and value.
• Experience of working with large amounts of data
• Skilled in designing and evaluating loyalty propositions, including financial modelling, customer segmentation, and benefit testing.
• Experience of Databricks, Snowflake, or BigQuery.
• Proven track record in measuring campaign
• Excellent communications skills

#customerdata #insightanalyst #dataanalyst #CRM #loyalty #analyst #sql #databricks

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.