Application Support Analyst, CRM/D365

Application Support Analyst

Application Support Analyst required for a professional services business based in central London.

Engagement is via umbrella company only.

Working in a small team, the successful candidate will have extensive experience providing Application Support in a Windows environment. Any experience with Azure Virtual Desktop is useful, but not essential.

Reporting to the Service Desk Manager, the successful candidate will provide ongoing technical support and maintenance for IT applications

General responsibilities: –

• Build relationships with the Business and 3^rd Party Development, IT Projects Team to support the platform as it continues to grow.
• Installing, maintain, update and support key business applications in use.
• Testing new and existing systems required to ensure application integrity
• Maintain open dialog with senior members of the Business Systems Dept ensuring they remain up to date on new and existing issues.

Skills required: –

• ITIL V4
• CRM/D365 Sales