technology job

2nd Line Desktop Support, O365, win 10/11

  • Posted March 25, 2024
  • £180 - £200 per day
  • Bristol
  • Contract

1st/2nd Line Service Desk, Desktop Support, O365

IT Desktop Support Analyst required for a leading business based in Bristol.

The successful candidate will have a background in Desktop or Service Desk Support with excellent customer skills and ability to work well in a team.

Some travel to local sites required so your own transport is essential.

This role is fully on site.
Engagement is via umbrella company only.

Skills and experience required:-

  • Windows 10 support (Windows 11 about to be deployed)
  • Processing support tickets with internal and external teams
  • Experience supporting peripheral devices, hardware etc
  • O365 admin
  • Joiners/leavers account creation/deletion
  • Troubleshoot software issues as well as
  • Manage security patching and updates
  • Both remote and face to face (Deskside) support
  • Basic networking, Wi-Fi and LAN
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