CLAIMS FRAUD MANAGER - CARDIFF, INSURANCE, <£60,000, HYBRID

CLAIMS FRAUD MANAGER - CARDIFF, INSURANCE, <£60,000, HYBRID

I am working with a very respectable insurance company who are based in South Wales, who are on the hunt for a new Claims Fraud Manager. Your role will be responsible for developing and implementing a strategy to combat fraud through both the identification and investigation of high risk claims but also working on actions to deter fraudsters from targeting them in the first place.

The role is at a management level so it will requite the leading of a team, although this will not be with immediate effect. The team currently has 2 fraud handlers, and part of the role will be developing this function to where it will be circa 8-10 handlers.

What will you be doing?

• Work with head of department and other key stakeholders to implement an effective fraud strategy that minimises the risk of leakage
• Identify internal/external data sources that provide effective insights in helping to identify high risk/fraudulent claims for investigation and integrate this into our overall data insight and profiling of claims
• Continually refine and enhance the toolkit available to fraud investigators/claims handlers to help reduce the risk of fraudulent claims
• Have a strong market network to understand new and emerging risks of fraud and the tools available to combat it within the travel market and ensure that our processes and controls can react to these risks quickly
• Deliver market leading results in the identification and elimination of fraud within the claims process

What are we looking for?

• Experience within an operational management role focused on fraud and cost containment activity
• Strong interpersonal skills and stakeholder management experience
• Strong data and analytical skills
• A strategic thinker capable of identifying new concepts and solutions and driving them through to implementation
• Effective and building plans and executing against them to achieve desired results
• The ability to work to tight deadlines and therefore be able to prioritise a workload effectively

What's in it for you?

• Enrolled into the company share scheme
• 6% pension contribution
• Yearly salary reviews
• Staff and family insurance discount
• Group life assurance
• Educational sponsorship
• Progression opportunities