Performance Analyst, West Sussex, Fully Remote

Salary: £30k – £35k
Location: Haywards Heath, West Sussex
Fully Remote

Our client, an innovative market-leading insurance company, are looking for a Performance Analyst to join their Commercial & Marketing team either working remotely or based in their Haywards Heath, West Sussex office.

Key Responsibilities

• In this role you’ll support understanding and delivery of all acquisition/persistency KPIs to ensure budget targets are met. You will carry out analysis to support the identification of risks and opportunities to meet business objectives.
• Are you a detail-oriented professional with a strong analytical mindset and come from an insurance background? Have you worked with large data sets of more than one million rows? Do you have experience in forecasting, including phasing, bridges/waterfalls, and budgets and/or have you previously worked with price comparison website (PCW) data? If so, then they want you on their team!

What you’ll be doing

• Carrying out analysis and tracking MI to support the understanding of all acquisition/persistency KPIs. Identifying any risks and opportunities where appropriate.
• Support the understanding of the key drivers of acquisition/persistency performance and being able to clearly articulate them.
• Support acquisition/persistency Performance manager in the execution of the customer acquisition strategy.
• Support commercial initiatives across functional teams to deliver new capability or improvements in acquisition/persistency performance.
• Support acquisition/persistency Performance manager with forecasting, budget and retrospective analysis processes.
• Access and analyse often large amounts of information, data and market intelligence from multiple sources to create insight to optimise trading activities and generate new tactical and strategic initiatives.
• Support the acquisition/persistency Performance manager with the Daily Trade stand-ups ensuring appropriate updates are delivered and any analysis/actions completed in a timely manner.
• Any other reasonable duties as required.

Skills & experience

• Understanding of the insurance/financial services industry, its products.
• Experience of personal lines insurance analysis
• Experience of SAS, Excel and strong background in statistical methods
• Highly numerate and analytical. Ability to solve problems and distil complex information into clear insight and recommendations.
• Structured thinking to find solutions to complex problems and the ability to adopt a pragmatic way forward.
• Excellent communication & presentation skills, both verbal and written.
• Attention to detail.

Essential Skills

• Analytical mindset
• Worked with large data sets (greater than 1 million rows of data).
• Previously worked in Insurance

Desirable Skills

• Forecasting experience – Daily Phasing, bridges/waterfalls and budgets
• Experience working with PCW data
• Experience using SAS or SQL

Behaviour

• Professional, confident and personable.
• An agile approach to project management and the ability to react rapidly to changes in business priorities to take advantage of emerging opportunities.
• Able to work independently or collaboratively as part of a team.
• Strives to drive business improvements to contribute to the success of the business.
• Analytical by nature with an aptitude for data-based decision making.
• A determined attitude to deliver change and rapidly overcome obstacles.

Environmental Reporting and Health & Safety Associate

Are you passionate about environmental sustainability and health & safety? Do you thrive in a dynamic and growing environment where your expertise can make a meaningful impact? We’re looking for a skilled Environmental Reporting and Health & Safety Associate to join our facilities team.

This is a newly created role designed to provide the knowledge and support necessary to meet the increasing demand for environmental controls, data gathering, and reporting, as well as driving forward our ISO14001 Programme. In addition, you’ll support a fast-paced business by ensuring robust health and safety processes across our UK operations.

Key Responsibilities

• Provide expert advice and guidance on environmental and health & safety management systems.
• Monitor and report on compliance with environmental and H&S targets and performance indicators.
• Conduct inspections and audits, including site visits to regional offices, and produce detailed reports.
• Gather and maintain accurate data from landlords and suppliers to monitor their environmental and H&S performance.
• Review and assess supplier standards, method statements, risk assessments, and safe systems of work.
• Attend and contribute to ESG, CSR, and H&S meetings, presenting reports and insights.
• Collaborate with auditors to meet ISO14001, CDP, ESOS, SECR, TCFD, CSRD, and other evolving reporting requirements.
• Prepare and deliver engaging and informative communications on environmental and health & safety topics to associates.

About You

You’ll be an experienced professional with a passion for delivering best practices in environmental and health & safety management. You’ll have a proactive approach and be comfortable collaborating with a range of stakeholders.

Essential Requirements

• Significant experience in environmental and health & safety management.
• NEBOSH General Certificate (or equivalent).
• Environmental reporting qualification (preferred).
• Strong understanding of UK environmental and H&S legislation and best practices.
• Experience in managing environmental and H&S protocols within office-based industries.
• Proven ability to prepare and deliver presentations and high-level reports.
• Strong IT skills across the Microsoft Office suite, including PowerPoint.
• Comfortable working at heights and in confined spaces.
• Full UK driving license.

What We Offer

• An opportunity to shape and drive key environmental and H&S initiatives.
• A supportive and dynamic team environment.
• Competitive salary and benefits package.
• Opportunities for professional development and growth.

If you’re ready to take on this exciting challenge and help us achieve our environmental and health & safety goals, we’d love to hear from you!

Project Manager – Pensions

Up to £59,500 + excellent benefits

Darlington – Hybrid working

A leading financial services organisation is looking for a Project Manager with pensions experience based in Darlington with hybrid working with 1-2 days on-site per month.

We are looking for a Business Change professional with experience delivering pension projects. My client has some big transformation projects within this space so knowledge of pensions is a must.

My client is looking for someone who is delivery focused, someone who can build trust with stakeholders, taking them on a journey throughout the project and encouraging an open and honest environment.

You will have strong project management and planning skills, and hold a recognised project management qualification, such as PRINCE2, APM, MSP. Experience of managing and delivering projects within a pension environment would be highly desirable for this role.

This role has one of the best benefits packages on the market.

Delivery Director – Data Transformation

Location: Worcestershire, office based 2-3 days per week
Role: Permanent, 35 hours per week
Salary: £100,000 – £120,000

A leading B2C business are on the lookout for a visionary individual to join an involving Technology Senior Leadership Team as a Delivery Director across data & analytics.

In this pivotal role as Delivery Director, you will leverage your extensive experience in delivering transformational change, across data migration and analytics, ideally within complex Retail environments.

Your clear, logical, and pragmatic approach to data transformation will be crucial as you provide inspirational leadership across all management levels, right up to the C-suite.

If you are passionate about driving data excellence and ready to make a significant impact, we want to hear from you!

Delivery Director Key Responsibilities:

• Data Strategy: Develop and deliver the organisation’s Data Strategy, ensuring high-quality data practices.
• Programmatic Delivery: Implement the Data Strategy through a transparent, staged process.
• Modern Tools and Practices: Enhance investments in modern data and analytics tools.
• Data Migration: Oversee data migration services for various projects and acquisitions.
• Team Management: Lead and develop a team of 8-10 data professionals.
• Supplier Management: Engage and manage external suppliers to ensure effective delivery.
• Stakeholder Relationships: Build and maintain strong relationships
• Community of Practice: Foster a Data and Analytics Community of Practice.
• Special Projects: Lead special programs and projects aligned with organisational values.
• AI Deployment: Guide the integration of artificial intelligence into our operations.

Delivery Director Experience Required:

• Experience working within the retail sector

• Proven experience in strategic development at the executive level.
• Extensive experience in data quality improvement and governance.
• Strong background in managing technology teams in large, complex organisations.
• Demonstrated commercial acumen and ability to achieve results.
• Expertise in developing solutions that align with business strategies.
• Experience with enterprise-grade data and analytic solutions.

Our commitment to customer service and employee wellbeing is at the heart of everything we do. We offer a comprehensive benefits package, including:

• 25 days annual leave (rising to 30 days) plus public holidays
• Pension scheme with matching employer contributions
• Life Assurance
• Employee Volunteering scheme
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Online platform for rewards and wellbeing

Join us and be part of a team that is shaping the future of data strategy!

Claims Assessor, Remote, Insurance, Health, Medical, Claims, Insurance

Claims Assessor

Location – West Midlands (Fully remote working available/Hybrid)

Salary – based on experience & knowledge + Benefits

Summary of the role

An exciting opportunity has arisen for a Claims Assessor to join the operations team at leading Insurance company. In this role, you will be responsible for assessing new claim notifications across a range of benefits, including Income Protection, Critical Illness, and Total Permanent Disability. Additionally, you will proactively review ongoing income protection and waiver claims.

You will deliver comprehensive and sensitive technical claims management, which involves gathering and assessing claims evidence and information, often through telephone consultations, to support informed decision-making. Strong communication skills, particularly when interacting with vulnerable customers or managing difficult conversations, are essential.

You will ensure all claims are managed and assessed in accordance with our claims philosophy, within your delegated authority levels, and in line with industry guidelines and policy terms and conditions.

Benefits

• 33 days including Bank Holidays
• Eligibility for an annual discretionary bonus scheme
• Personal and career development and internal progression
• Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays, and electrical goods.
• Cycle to Work Scheme & Interest free Season Ticket loans.
• A companywide Well-being programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial well-being.
• A comprehensive set of Moments that Matter policies, such as Carer’s Leave, Foster Leave and Retirement Leave
• A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance (Death in Service”) & Group Income Protection
• Apply to find out about our other benefits.

What you’ll be doing

• Examine and evaluate insurance claims for accuracy, completeness, and eligibility based on policy terms and conditions.
• Make informed decisions regarding the approval or denial of claims based on gathered evidence and policy guidelines.
• Examine and evaluate insurance claims for accuracy, completeness, and eligibility based on policy terms and conditions.
• Investigate and verify the legitimacy of claims through document analysis, medical reports, and other relevant information.
• Liaise with medical professionals, legal advisers, and other third parties to obtain required documents and expert opinions.
• Maintain detailed and accurate records of all claim assessments, decisions, and communications.
• Ensure all claim files are up-to-date and comply with company policies and regulatory requirements.
• Offer exceptional customer service by addressing queries, concerns, and appeals from claimants promptly and professionally.
• Provide clear explanations regarding claim decisions and policy coverage.

What we’re looking for

• Claims management experience within the following areas- Income protection, Waiver, Critical Illness, Terminal Illness, Serious ill Health & Ill Health Early Retirement and preferably CII Claims qualifications (but this isn’t essential)
• Excellent judgement and decision-making skills supported by strong analytic and critical thinking abilities to evaluate complex information.
• Ability to cope with varying workloads, pressure & priorities.
• Proficiency in analysing medical reports, financial documents, and other relevant data.
• High level of accuracy and thoroughness in reviewing claims and documentation.
• Ability to identify discrepancies and potential fraud.
• Ability to explain complex information clearly and concisely
• Strong commitment to providing exceptional customer service.
• The ability to communicate effectively and sensitively with vulnerable customers which may also necessitate some difficult conversations.

If you’re interested in the above and would like to learn and discuss more, drop an email to [email protected]

If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.

Ready to take the next step in your career? Apply today and become part of our innovative team!

As a Lead Software Engineer, you will be at the forefront of digital evolution, spearheading the design and implementation of cutting-edge initiatives. Your role will involve leading technical teams, collaborating with third-party vendors, and ensuring the delivery of scalable, secure, and high-performing solutions. You will play a crucial role in implementing an Agile/DevOps and automation strategy to drive innovation and speed of delivery.

This is an incredibly exciting opportunity launch a career within AI, as this role will have you overseeing projects exploring how AI can be deployed across the company.

Responsibilities:

• Develop and enhance website features and digital projects.
• Lead the design, implementation, and optimisation of digital initiatives.
• Mentor technical teams and collaborate with external vendors.
• Oversee end-to-end project lifecycles and ensure alignment with business objectives.
• Develop automation capabilities for continuous integration and delivery.
• Execute proofs of concept and digital projects, ensuring high-quality outcomes.
• Provide leadership in architecture resources and project portfolios.
• Continuously enhance platforms and toolsets to meet business goals.
• Adhere to Agile/DevOps frameworks and contribute cross-team functionality.

Skills & Experience:

• Proficiency in JavaScript, particularly with React libraries.
• Extensive experience with cloud platforms such as GCP or Azure.
• Comprehensive understanding of the full software development lifecycle, including testing methodologies.
• Hands-on experience with DevOps practices, tools, and methodologies.
• Dynamic and agile thinker with a creative, innovative approach.
• Entrepreneurial spirit with high commitment and resilience.

This is a full-time permanent position, offering a salary up to £90,000 (Depending on experience), a generous bonus scheme, and a flexible hybrid working model.

Apply now or email [email protected] for more details.

This role offers an opportunity to work at a strategic level, partnering with senior stakeholders to drive key people initiatives and support business objectives. You would be a critical role in shaping HR strategies, delivering organisational change programmes, and providing expert advice on talent management, employee relations, and performance development.

Responsibilities:

• Develop a strong understanding of the business area to provide proactive, strategic HR support.
• Work closely with senior leaders, advising on HR best practices and influencing key decisions.
• Lead initiatives in areas such as talent development, diversity and inclusion, wellbeing, and corporate social responsibility.
• Oversee change management programmes, including restructures and TUPE processes.
• Support complex employee relations cases, ensuring compliance with employment law and best practice.
• Analyse HR data and trends to inform decision-making and improve business performance.
• Collaborate with recruitment, reward, and organisational development teams to align HR initiatives with business goals.
• Manage key annual processes, including salary reviews, promotions, and performance evaluations.

Skills & Experience:

• Extensive HR Business Partnering experience at a senior level.
• Strong relationship-building skills, with the ability to coach and influence senior stakeholders.
• A track record of managing organisational change, including restructures and TUPE.
• A commercial mindset and thorough knowledge of employment law.
• Experience handling complex employee relations cases.
• Excellent problem-solving and communication skills.
• A willingness to travel to other UK based offices as needed.

This is an excellent opportunity for a proactive and commercially minded HR professional to make a significant impact in a dynamic and forward-thinking organisation.

This is a full-time position, available as a permanent or fixed-term contract, offering a salary up to £65,000 (depending on experience) and a flexible hybrid working model.

Apply now or email [email protected] for more details.

Enterprise Planning & Assurance Manager

Edinburgh (Hybrid)

Perm

£70k – £75k

A fantastic new role has become available to shape the future of business change and make a meaningful impact across an innovative organisation. Our client is on the lookout for a dynamic and proactive Enterprise Planning & Assurance Manager to join their PMO team in the Business Change Function with our Pensions client.

This is no ordinary role-it’s a unique opportunity to engage with all areas of the business, identify ongoing change initiatives, and explore how the PMO function can deliver critical support to ensure success. Working at the heart of strategic decision-making, you’ll help drive their mission to make retirement more rewarding.

Responsibilities include:

• Working with cross-functional teams to support their change initiatives
• Be the ambassador for Change Framework governance model, embedding consistent, robust project management principles.
• Shape and maintain the overarching Group Change scope and reporting framework, influencing decision-making at the executive level.

For this role you should have:

• Experience in a similar role within Financial Service with Wealth/Investment/Asset Management experience highly advantageous
• Exceptional Planning background at a strategic level
• Extensive involvement reporting to Senior Stakeholders, making recommendations for areas of improvement
• Merger & Acquisition knowledge would be advantageous
• Driven, collaborative individual that is succinct in their communication

This is a truly rare role that offers significant scope to innovate and create and help shape the future of change delivery.

Network Architect (WAN)

£60,000 – £70,000 + up to £13,000 in additional guaranteed cash benefits

Basingstoke – 3-4 days on site per week on average

Eligibility for DV clearance required

A big name client of ours is on the look out for an established architect to come in to their Basingstoke office on a permanent basis. They are looking for someone with previous Network Architecture experience and strong understanding of WAN architecture across low and high level design.

It would be ideal also if you have experience in the following:

• Juniper EX
• JUNOS
• Cisco/Juniper qualifications
• WAN routing (MPLS/BGP/ISIS)
• Encryption

We would require someone with 10 years experience in total in networking, 5 of which should be in Design/Architecture.

If you have any questions about the role, please call Patrick at Sanderson Government and Defence (phone number available on Linkedin, or email patrick.dixon @ Sandersonplc.com (no spaces).

An exciting opportunity to work on unique projects using the latest technologies. Working as part of a team, you will be working alongside software engineers and specialist data scientists on various projects, which will include rapidly prototyped research right through to high grade enterprise systems.

You will be supporting on-going agile development projects. The development will build upon a bespoke capability built specifically for the customer, and incorporate a diverse range of new functionality. The successful candidate will have the following experience:

• Strong academic background in Data Science, Mathematics, Statistics or a similar field, or several years professional experience within Data Science
• Experience in design, development, test and integration of quality software

• Be capable of confidently programming in either one or more of the following: R, Python, Matlab, Scala, and able to pick up other programming languages quickly.
• Good knowledge in in either Data Science, Programming languages/visualising data, machine learning, AI or deep neutral net technologies.

• Security Clearance is required for this vacancy. Candidates will need to have DV Clearance.