MSP Commercial Efficiency In Your Contingent Workforce

A global retail brand in the FTSE 100 were undertaking a centralisation of shared services and a significant cost saving programme.

To achieve the target operating model, and savings target they needed an experienced MSP partner to implement the service seamlessly in a period of significant change, and the engagement skills to negotiate and drive costs down across the current population.

A full Managed Service Provision (MSP), implemented within 10 weeks which included a branded ATS, candidate and hiring manager journey with collateral, MI suite, Migration of circa 110 workers, conversion of long tenure contingent workers to permanent employees & phase 1 cost saving initiatives.

Model Development

  • On-site team
  • On-boarding
  • Off payroll working (IR35) workshops
  • Resource planning
  • Tech specialist contractors
  • Agency reduction & negotiation
  • ATS
  • Governance management
  • Insightful MI
  • Cost saving programme
  • Net promoter score
  • Vetting & background checks

The Output

  • Implemented in 10 weeks
  • 100% migration success
  • 100% retention of contractors
  • £700,000 saving in year 1
MSP Commercial Efficiency In Your Contingent Workforce