Change Analyst / Change Manager

Location: Hursley – 2-3 days per week onsite
Contract: Contract
Day Rate: £537.38 per day (non-cleared) / £591.12 per day (SC Cleared)
Security / Eligibility: UK National with a minimum of 5 years’ unbroken UK residency

Role Overview

We are seeking an experienced Change Analyst / Change Manager to join an established IT Service Management environment in Hursley.

The successful candidate will have strong experience working within IT Change Management or Service Management, with a solid understanding of ITIL Change Enablement principles. You will be responsible for coordinating and governing changes across technical and business teams, ensuring that changes are appropriately assessed, planned, scheduled and implemented with minimal operational risk.

This is a stakeholder-focused role requiring excellent organisation, communication and governance skills, alongside the ability to assess risk and make balanced decisions in a complex IT environment.

Key Responsibilities

• Coordinate and manage IT changes through the end-to-end change lifecycle.

• Apply ITIL 4 Change Enablement principles to ensure changes are appropriately assessed, authorised and implemented.

• Coordinate multiple stakeholders across technical, operational and business teams.

• Assess the risk, impact and potential business/service disruption associated with proposed changes.

• Ensure appropriate governance, approvals and supporting evidence are in place before changes proceed.

• Manage change schedules and identify potential conflicts, dependencies and operational risks.

• Maintain accurate change records and ensure process compliance within the organisation’s ITSM environment.

• Use ITSM tooling, such as ServiceNow, to manage and track change activity.

• Support change governance and, where required, facilitate CAB and other governance meetings.

• Work closely with Incident, Problem, Release and Service Transition teams to ensure effective coordination.

• Support operational readiness and service acceptance activities.

• Provide clear and concise communication to technical teams, business stakeholders and senior management.

• Identify opportunities to improve change processes, governance and overall service management maturity.

• Ensure appropriate documentation, audit trails and change records are maintained.

Essential Experience & Skills

• Proven experience working within an IT Change Management or Service Management environment.

• Strong understanding of ITIL Change Enablement principles.

• Experience coordinating multiple stakeholders across technical and business teams.

• Excellent organisational, planning and prioritisation skills.

• Strong communication and stakeholder management capabilities.

• Experience using IT Service Management (ITSM) tools, ideally ServiceNow.

• Ability to assess risk and make balanced governance decisions.

• Strong attention to detail and process discipline.

• Experience working within structured IT governance and change-control environments.

Desirable Experience

• Experience facilitating Change Advisory Board (CAB) or other governance meetings.

• Knowledge of Release Management and Service Transition.

• Experience supporting large-scale or enterprise IT environments.

• Familiarity with both Agile and traditional project delivery methodologies.

• Understanding of operational readiness and service acceptance.

• Experience working with complex change schedules, dependencies and release windows.

Technical & Service Management Knowledge

The successful candidate should have knowledge and practical understanding of:

• ITIL 4 Change Enablement

• Incident Management

• Problem Management

• Release Management

• Service Transition

• Operational Acceptance

• Risk and impact assessment

• ITSM platforms, particularly ServiceNow

• Change scheduling and governance

• Configuration and Asset Management principles

• Service Level Management

• Business Continuity and Disaster Recovery concepts

Eligibility

Please note: Candidates must be UK Nationals and must have a minimum of 5 years’ unbroken UK residency to be considered for this position.

Candidates holding relevant security clearance may be eligible for the enhanced rate, subject to the applicable clearance and contractual requirements.

Why Apply?

This is an excellent opportunity for an experienced Change Analyst / Change Manager to work within a large-scale IT environment, taking ownership of change governance, stakeholder coordination and risk management while contributing to effective and resilient IT service delivery.

Location: Hursley, 2-3 days per week onsite
Rate: £537.38-£575 per day, with enhanced rates available for relevant clearance levels
Clearance: SC/L2 advantageous
Eligibility: UK National + 5 years’ unbroken UK residency

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Sanderson are supporting a leading consultancy in the search for a senior payments consultant with deep expertise in merchant acquiring, payment acceptance and UK & Ireland payments markets.

This is a client-facing role supporting a globally leading financial services brand and their clients on payment strategy, acquiring transformation, gateway implementation and emerging payment technologies.

What we’re looking for

• Strong acquiring experience across UK & Ireland markets.
• Good understanding of payment gateways, payment orchestrators and merchant acceptance.
• Experience working with acquirers, PSPs, fintechs or payment networks.
• Knowledge of tokenisation, digital payments and emerging payment technologies.
• Ability to support client presentations, workshops and strategic recommendations.
• Experience delivering payment transformation, gateway implementations or payment migrations.
• Understanding of commercial payment flows and B2B payments.
• Strong stakeholder management and consulting skills.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

We are looking for an experienced Consultant in managing People and Culture Change across an established and high-profile client.

• People Change within an established environment
• Active SC Clearance
• 2 days on site – London

You will be joining a passionate team delivering a vast scope of deliverables across 100+ Public and Private Sector clients.

In this role, you will support in making internal people processes more efficient and support the client in improving their current people estate.

This is an SC Cleared role, candidates will need to be cleared already due to the urgency of the role – this role is to start ASAP. The role will start as an initial 3-month contract, all successful candidates are expected to interview WC 17/06/2026.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

IT / Digital Project Manager – Outside IR35 – Hybrid – £650 pd

You must have recent experience at a London Market / Reinsurance / Specialty Lines / Underwriting company to apply.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

As a Programme Planner, you will be responsible for creating and maintaining high-quality, integrated programme schedules that provide a single, reliable view of delivery progress.

You will use evidence-based planning techniques to ensure clarity across milestones, dependencies, risks, and overall programme confidence.

Key Responsibilities

• Develop and maintain integrated programme and project schedules using standard planning tools.
• Align milestones and deliverable with contractual commitments across the programme.
• Monitor progress and produce insightful reporting, dashboards, and schedule analysis.
• Manage baselines, stage gates, and change control in line with governance standards.
• Facilitate planning workshops and collaborate closely with delivery teams, PMO, and senior stakeholders.
• Identify and manage schedule risks, issues, and cross-workstream dependencies.
• Continuously improve planning processes, tooling, and reporting capability.

What You’ll Bring

• Experience in programme or portfolio planning within complex, multi-project environments.
• Strong capability with planning and reporting tools (e.g., MS Project, Jira, PowerBI, Excel).
• Knowledge of programme and project methodologies such as MSP, PRINCE2, and Agile.
• Excellent communication skills with the ability to engage stakeholders at all levels.
• Strong analytical thinking and attention to detail.
• Ability to manage competing priorities and work collaboratively across teams.

Desirable Skills

• Professional project or programme management certifications.
• Experience working within enterprise PMO environments.
• Exposure to automated reporting solutions.
• Familiarity with Agile planning techniques.

This role requires active DV Clearance.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

The IT Service Operational Readiness Lead is responsible for ensuring that new or changed IT services are fully prepared for operational support before deployment into live environments. This role acts as the bridge between project delivery teams, service management, operations, and support functions to ensure all operational, technical, and business readiness activities are completed, documented, and approved.

The role supports successful service transitions by coordinating operational acceptance, support models, knowledge transfer, training, documentation, risk management, and service handover activities.

Key Responsibilities

Service Transition & Operational Readiness

• Lead Operational Readiness Reviews (ORR) for new and updated services.
• Develop and maintain operational readiness frameworks, processes, and governance.
• Ensure all operational acceptance criteria are met before service go-live.
• Coordinate service transition activities across project and operational teams.
• Act as the operational readiness authority for project deployments.

Service Acceptance & Governance

• Define and maintain Operational Acceptance Testing (OAT) requirements.
• Facilitate readiness assessments and go-live reviews.
• Identify and manage operational risks, issues, and dependencies.
• Ensure service support requirements are documented and approved.

Knowledge & Documentation Management

• Ensure support documentation, work instructions, runbooks, and knowledge articles are created and maintained.
• Coordinate knowledge transfer sessions between delivery and support teams.
• Verify service desk and resolver groups have the information required to support the service.

Support Model & Resource Readiness

• Validate support structures, escalation paths, and service ownership.
• Ensure monitoring, alerting, backup, recovery, and support tooling are operational.
• Work with technical teams to confirm operational support capability and capacity.
• Assess resource and training requirements for support teams.

Stakeholder Management

• Partner with project managers, service owners, architects, engineers, and support teams.
• Provide readiness status reporting to senior leadership and governance boards.
• Communicate risks, mitigation plans, and deployment readiness recommendations.

Continuous Improvement

• Identify opportunities to improve service transition and operational readiness processes.
• Support ITIL best practices and organisational service management initiatives.
• Analyse post-implementation reviews and lessons learned to improve future readiness activities.

Essential

• 5 + year’s experience in IT Service Management (ITSM) and Service Transition processes.
• Strong understanding of ITIL principles and frameworks.
• Experience managing operational readiness or service transition activities.
• Excellent stakeholder management and communication skills.
• Experience working with infrastructure, cloud, application, and support teams.
• Strong risk management and problem-solving capabilities.
• Ability to coordinate multiple projects and priorities simultaneously.

This role requires active DV Clearance.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Business Analyst – National Security

Location: Cheltenham
Salary: Competitive (dependent on experience)
Clearance: Active eDV required
Working: Flexible / hybrid

The Opportunity

We’re currently working with a number of organisations looking for eDV-cleared Business Analysts to join high-impact teams across the National Security sector.

There are two particularly interesting opportunities depending on the environment you’re looking for:

🚀 Small & Agile Technology Business

Join a growing, specialist business working on mission-critical National Security projects, where you’ll have genuine ownership, less red tape and the opportunity to shape how the organisation develops.

This would suit a BA who enjoys working closely with talented technical teams, taking ownership of problems and having a real say in how solutions are shaped and delivered.

🏢 Established Consultancies

We’re also working with several established consultancies operating right at the “pointy end” of customer missions.

You’ll work alongside experienced consultants and technical specialists on some of the UK’s most sensitive and impactful programmes. These are excellent opportunities for someone who wants meaningful work, strong career development and some big names on their CV.

What We’re Looking For

• Proven experience working as a Business Analyst within complex environments

• Strong requirements gathering, analysis and stakeholder management skills

• Ability to translate complex business or user needs into clear, actionable requirements

• Experience working with technical and delivery teams

• Strong communication skills and the ability to operate confidently with senior stakeholders

• Experience within National Security, Defence or Government is highly desirable

• Active eDV clearance is essential

Why Consider These Opportunities?

The Cheltenham National Security market is incredibly active, with opportunities across start-ups, specialist SMEs and established consultancies.

Depending on what you’re looking for, you could find yourself with:

• Greater autonomy and influence in a small, agile business

• The structure, scale and progression of an established consultancy

• Access to genuinely mission-critical programmes

• Highly talented technical and consulting teams

• Flexible working and competitive packages

• The chance to build experience on some of the UK’s most interesting National Security programmes

If you’re an eDV-cleared Business Analyst considering your next move, I’d be happy to have a confidential conversation about what’s currently available.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Project Manager – National Security

Location: Cheltenham
Salary: Up to £80,000 DOE
Clearance: Active eDV required
Working: Flexible / hybrid

The Opportunity

We’re looking for an experienced Project Manager to join a small, agile technology business delivering mission-critical projects across National Security.

This is an opportunity for someone who wants to step away from the layers of bureaucracy and red tape you can often find in larger organisations, and join a business where you can genuinely make an impact.

You’ll work alongside highly talented technical and delivery teams, taking ownership of complex projects and having the freedom to shape how things are delivered.

What We’re Looking For

• Proven experience delivering complex technology or transformation projects

• Strong stakeholder management and communication skills

• Experience working across Agile, Waterfall or hybrid delivery environments

• Ability to take ownership and operate with a high degree of autonomy

• Experience within National Security, Defence or similarly complex environments

• Active eDV clearance is essential

Why Join?

This is a business where progression isn’t limited by rigid structures or lengthy promotion cycles. With a small, growing team, there is plenty of scope to take on greater responsibility, develop your career and make your mark.

You’ll also benefit from:

• Salary up to £80,000 DOE

• Flexible working

• Excellent benefits package

• A highly talented and collaborative team

• Significant autonomy and ownership

• Less bureaucracy and red tape

• Clear opportunities for progression as the business grows

• The opportunity to work on genuinely mission-critical National Security programmes

If you’re an eDV-cleared Project Manager looking for a smaller, more agile environment where you can have a real impact, this could be a great next move. Apply below or reach out direct!

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Delivery Manager

Location: London / Remote (Hybrid)
Contract Length: 12 Months
Day Rate: £450 per day
Sector: Healthcare

Role Overview

We are seeking an experienced Delivery Manager to support the delivery of a high-profile digital transformation programme within the healthcare sector.

This role is ideal for a collaborative and delivery-focused professional with a strong understanding of Agile principles and a passion for enabling high-performing teams. You will be responsible for creating an environment in which multidisciplinary teams can thrive, ensuring the successful delivery of products and services while continuously improving ways of working.

Previous NHS experience is highly desirable, although candidates with relevant public sector or large-scale digital delivery experience will also be considered.

Key Responsibilities

As the Delivery Manager, you will:

• Lead and support Agile delivery teams to successfully deliver digital products and services.

• Build and maintain motivated, collaborative, and high-performing teams.

• Create a clear, open and transparent delivery framework that enables teams to perform effectively.

• Identify delivery risks, issues and blockers, working proactively to remove obstacles.

• Keep teams focused on delivering the highest-value outcomes.

• Visualise work using Agile delivery tools and techniques to provide transparency and support decision-making.

• Facilitate Agile ceremonies including sprint planning, stand-ups, retrospectives and reviews.

• Promote a culture of continuous improvement across delivery teams.

• Coach and mentor team members in Agile and Lean principles and best practices.

• Work closely with product, technical and business stakeholders to ensure successful delivery.

• Monitor team performance and support effective planning and prioritisation.

Essential Skills & Experience

• Proven experience working as a Delivery Manager within Agile delivery environments.

• Demonstrable experience applying Agile principles and practices in real-world delivery.

• Strong stakeholder engagement and communication skills.

• Experience building, motivating and supporting multidisciplinary teams.

• Ability to identify and resolve delivery challenges while maintaining team momentum.

• Experience visualising work through Agile management tools and techniques.

• Strong facilitation, coaching and mentoring skills.

• Knowledge of Lean delivery methodologies and continuous improvement practices.

Desirable Skills & Experience

• Previous NHS or wider healthcare sector experience.

• Experience delivering digital transformation programmes.

• Familiarity with Agile tooling such as Jira, Azure DevOps or similar platforms.

• Experience working within complex, multi-stakeholder environments.

About You

The successful candidate will be:

• A collaborative and approachable leader who enables teams to perform at their best.

• Passionate about Agile delivery and continuous improvement.

• Comfortable working in fast-paced, evolving environments.

• An effective communicator who builds strong relationships across technical and business teams.

• Proactive, organised and committed to delivering high-quality outcomes.

Why Apply?

This is an excellent opportunity to contribute to a significant digital transformation programme within the healthcare sector. You’ll work with talented multidisciplinary teams, helping to deliver services that make a real difference while promoting modern Agile ways of working in a supportive and collaborative environment.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Delivery Manager

Location: Hybrid – Predominantly Remote (Whitechapel office attendance required a few times per month)
Contract Duration: 18 August 2026 – 24 December 2026
Day Rate: £425-£475 per day
IR35 Status: To Be Confirmed
Security Clearance: Active SC Clearance Required

Role Overview

We are seeking an experienced Delivery Manager to join a high-profile government digital transformation programme focused on the delivery of a strategic Identity and Access Management (IAM) solution.

This is an exciting opportunity to play a pivotal role in delivering a business-critical programme that will modernise identity, access and software licensing across a large engineering and business estate. Working within a complex stakeholder environment, you will be responsible for coordinating delivery across multiple teams, aligning competing priorities and ensuring successful programme outcomes.

The ideal candidate will have a strong technical project delivery background, complemented by excellent stakeholder management skills and experience working within structured governance environments.

Key Responsibilities

• Lead the delivery of a complex Identity and Access Management (IAM) programme.

• Coordinate activities across multiple technical teams and stakeholder groups.

• Manage programme plans, milestones, dependencies and delivery roadmaps.

• Identify, manage and mitigate risks, issues and delivery blockers.

• Build and maintain strong relationships with technical and business stakeholders.

• Ensure effective governance, reporting and programme controls are maintained.

• Facilitate collaboration across cross-functional engineering and delivery teams.

• Balance Agile delivery practices with structured project management and governance.

• Support delivery planning, prioritisation and decision-making across multiple workstreams.

• Drive programme progress while maintaining quality and delivery standards.

Essential Skills & Experience

• Proven experience delivering complex technical programmes or projects.

• Strong stakeholder management skills with the ability to influence at multiple levels.

• Experience managing dependencies across multiple teams and workstreams.

• Excellent risk, issue and programme governance management.

• Experience working within both Agile and Waterfall delivery environments.

• Strong technical understanding and ability to work closely with engineering teams.

• Demonstrated ability to align diverse stakeholders around common delivery objectives.

• Active SC Clearance.

Technical Environment

Experience working within or alongside the following technologies is highly desirable:

• Identity & Access Management (IAM)

• Access Control Systems

• Security Tooling

• Enterprise Identity Solutions

Desirable Skills & Experience

• Technical project management experience.

• Delivery of cyber security or identity management programmes.

• Organisational change and transformation delivery.

• Experience within government or large enterprise organisations.

• Programme governance and portfolio reporting.

• Managing large cross-functional teams with competing priorities.

About You

We’re looking for someone who is:

• A confident and collaborative Delivery Manager with excellent communication skills.

• Comfortable operating within technically complex delivery environments.

• Highly organised and able to manage multiple priorities simultaneously.

• Skilled at bringing together diverse teams to achieve shared outcomes.

• Delivery-focused with a proactive approach to resolving issues and removing blockers.

• Equally comfortable engaging with engineers, architects, delivery leadership and senior stakeholders.

Working Environment

You’ll be joining a collaborative delivery team supporting a major government transformation initiative. Working alongside Technical Architects, Engineers and Delivery Leadership, you’ll play a central role in coordinating delivery across multiple technical workstreams.

The programme combines Agile ways of working with structured governance and project controls, requiring a pragmatic Delivery Manager who can operate confidently across both approaches.

Security Clearance

Candidates must hold active SC Clearance before commencing the assignment.

Why Apply?

This is an opportunity to contribute to a strategic government transformation programme, delivering critical identity and access capabilities that will support secure digital services at scale. You’ll work with experienced multidisciplinary teams in a flexible hybrid environment while helping shape the successful delivery of a complex and high-impact programme.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.