Customer Service Advisor

• Rate; Up to £175 per day (via umbrella) / Retention bonus available
• Location; Central Bristol – Full time onsite
• Duration; Initial 3 month contract, extensions up to 6 months
• Working Pattern; Monday – Friday, 9am-5pm

Sanderson are currently supporting a leading Financial Services brand based out of central Bristol to identify 15 Customer Service Advisers. These roles will be responsible for handling inbound customer queries as the organisation goes through a large transformation.

Responsibilities;

• Take inbound customer calls and triage queries.
• Resolve quires and complaints, completing any actions agreed or required.
• Follow through on agreed actions for all customers.
• Maintain internal systems and trackers ensuring accurate data entry.
• Transferring calls to the appropriate departments.

Ideal Candidate;

• Passionate about customer service.
• Telephony/Contact centre experience is ideal.
• Strong written and verbal communication.

If this is of interest, please apply online with an updated CV attached.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

External Engagement Lead

• Location; Hybrid working, London (2x per week onsite)
• Duration; 6 month initial
• Rate; Flexible (via umbrella)

Role overview
We are seeking an External Engagement Manager to support the Head of Internal Engagement in establishing and managing internal communications and engagement across a large, complex programme.

Working regionally with multiple delivery organisations, you will build strong relationships with key stakeholders and ensure clear, consistent messaging is understood, communicated and embedded across the programme.

Key responsibilities

• Support the set‑up and day‑to‑day management of the external communications and engagement workstream
• Work closely with regional teams to build strong, effective stakeholder relationships
• Ensure messaging is clear, consistent and effectively communicated across all parts of the programme
• Act as a key point of coordination for external engagement activity
• Support alignment between central teams and regional delivery partners

What we’re looking for

• Proven experience managing stakeholder communications and engagement
• Strong communication and organisational skills
• Experience working on large, complex, multi‑million‑pound programmes
• Ability to influence and build relationships at all levels
• Background working in large public sector environments

If this is of interest, please apply online with an updated CV attached.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Senior Marketing Insights Manager – Data and Analytics

Bristol (2 days per week)

Circa. £80,000 – £90,000 + Strong Bonus + Benefits

Financial Services

We’re looking for a Senior Marketing Insights Manager to play a pivotal role in influencing campaign and website optimisation in a household name.

This role would be perfect for someone who has worked closely with marketing teams, understands how to work in complex environments (ideally regulated) and has the ability to be both hands-on in the creation and visualisation of data as well as a strong influencer with great presentation skills.

The Opportunity

Reporting to the Marketing Director, you’ll transform complex data and research into clear, compelling strategic intelligence. You’ll influence both short-term campaign optimisation and long-term marketing direction.

You’ll design robust measurement frameworks aligned to performance, using advanced analytics including marketing mix modelling, econometrics and A/B testing to quantify impact. You’ll present insights to bridge the gap between data and marketing.

From competitor benchmarking and market intelligence to audience behaviour and decision-making analysis, you’ll partner closely with marketing leaders across the business to drive ROI across channels.

What You’ll Be Doing

• Designing and implementing end-to-end marketing measurement frameworks
• Analysing campaign effectiveness and embedding actionable learnings
• Leading competitor benchmarking and continuous market intelligence
• Using the marketing model mix to optimise spend
• Building executive dashboards and delivering clear, compelling reporting
• Translating complex data into strategic narratives for senior stakeholders
• Collaborating cross-functionally with Marketing, Digital, Product and Finance
• Championing experimentation across channels, creative and customer journeys
• Presenting to Senior Leadership

What We’re Looking For

• Experience leading on analytics and data visualisation for marketing campaigns
• Strong expertise in web analytics platforms (e.g. Google Analytics, Adobe Analytics)
• Advanced skills in data visualisation tools such as Power BI or Tableau
• Experience with tag management systems (e.g. Google Tag Manager)
• Deep understanding of digital marketing channels and website technologies
• Strong commercial acumen and analytical problem-solving capability
• Confident communicator, able to influence senior audiences
• Comfortable managing multiple priorities in a fast-paced environment
• Understanding of data privacy and regulatory considerations
• Experience in a regulated environment would be beneficial
• Experience in a complex organisation would be highly advantageous

If this role is of interest, please apply below or send your CV to [email protected]

Location: Bristol
Contract Type: Permanent
Salary: £26,000

About the Role

We’re looking for a people-focused, organised, and detail-driven Compliance Consultant to join our Compliance Team.
You’ll guide candidates through their onboarding journey, ensuring they feel supported, informed, and fully prepared for their first day. Most of your day will be spent speaking with candidates and colleagues, building positive relationships, and making sure all compliance steps are completed smoothly and accurately.

This role is ideal for someone from a customer service, call centre, reception/front-of-house, or hospitality background, especially if you’re confident using systems and communicating with people.

What You’ll Be Doing

• Acting as the main point of contact for candidates throughout the onboarding process
• Delivering a warm, professional experience via phone, email, and MS Teams video calls
• Keeping in regular contact to answer questions and provide updates
• Working closely with Recruiters and internal teams to keep onboarding on track
• Sharing progress updates and raising any issues promptly
• Completing all documentation, checks, and compliance tasks accurately
• Maintaining a high standard of attention to detail and a right-first-time approach
• Contributing to a “one team” culture, ensuring consistent, high-quality onboarding

About You

You’ll thrive in this role if:

• You’re confident speaking with people and enjoy being on the phone
• You’re comfortable using systems, including MS Teams
• You take pride in delivering a great experience to others
• You’re organised and able to manage multiple processes at once
• You have excellent attention to detail and take ownership of your work
• You enjoy working with others and value teamwork

Why Join Us?

You’ll be part of a supportive, collaborative team that values clear communication, shared goals, and delivering a great experience for every candidate. We work with care, accuracy, and a people-first mindset, ensuring each new starter feels confident and ready for their new role.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Job Title: IT Training Manager

Location: West Wiltshire, 3 days a week in the office

Salary: £50,000 – £60,000 + 15% bonus

Type: Permanent

We are working exclusively in partnership with a key client of ours, searching for a proactive and experienced IT Training Manager to join a growing global manufacturing business. This role includes relationship building, strategic planning and hands-on delivery of IT training across Microsoft, SharePoint, Teams etc. as well as bespoke systems on occasion.

We are looking for a hands-on training professional with fantastic communication skills and the ability to deliver training to a diverse range of employees and build relationships with external suppliers and senior stakeholders to define training need. The role includes online and classroom training.

Reporting into the IT Director, his is a brand-new critical role created as the business continue to move towards new ways of working and continuous improvement.

Occasional travel to the US sites will be required during the role.

Key Responsibilities:

• Conduct analysis, design, and deliver technical IT training programmes and materials for staff at all levels.
• Assess organisational training needs through surveys, interviews, and performance data.
• Partner with the IT team on future and current needs
• Develop customised learning solutions, including e-learning modules, workshops, and hands-on labs.
• Build partnerships with external learning providers.
• Stay current with emerging technologies and learning tools to continuously improve training offerings.
• Track and evaluate the effectiveness of training programmes using performance metrics and feedback.
• Collaborate closely with IT leadership, HR, and department heads to align training initiatives with business goals and technology changes.
• Promote IT learning and ownership throughout the business.
• Undertake IT training-related projects as directed by line management.
• Manage training budgets and procurement of services.

Background & Skills:

• Experience in IT training or instructional design.
• Strong knowledge of IT systems, software, and infrastructure.
• Experience building relationships, conducting training needs analysis and managing training projects
• Excellent communication and presentation skills with a track-record of delivering training in person and online
• Proficiency with learning management systems (LMS) and e-learning development tools.
• Ability to analyse training needs and measure outcomes.
• Experience delivering IT training to a variety of colleagues but office workers and non-office workers would be highly advantageous.

This is a 2 stage interview process.

If the role is of interest, please apply below or send your CV to [email protected]

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Department Coordinator

• Rate; Up to £350 (via umbrella)
• Location; London (3x per week onsite)
• Duration; 6 month initial

Sanderson are currently working with a leading financial services brand to identify a Department Coordinator to support their Risk function and ensure the smooth running of key governance activities. This role is ideal for someone confident working with senior stakeholders, comfortable managing multiple deadlines, and keen to contribute to a well‑structured and time‑sensitive environment.

Key Responsibilities

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Executive Assistant

• Rate; Up to £300 (via umbrella)
• Location; London (3x per week onsite)
• Duration: 6 month initial

Sanderson are currently supporting a leading financial services brand to identify an experienced Executive Assistant to support one of their C-suite executives. This role requires exceptional coordination skills, strong communication ability and the confidence to liaise with senior leaders across the business.

Key Responsibilities;

• Manage complex calendars and appointments to optimise time, ensuring all meetings are prioritised appropriately.
• Screen and manage inbox communications, responding where appropriate to maintain clear and effective communication.
• Coordinate travel, conference attendance, itineraries and event logistics efficiently and cost‑effectively.
• Schedule internal and external meetings promptly, including regulatory meetings.
• Support with team‑building events, social activities and wider Executive Assistant group collaboration.
• Deliver high‑quality administrative support, ensuring deadlines are consistently met and stakeholders receive clear, well‑prioritised information.
• Assist with ad hoc tasks to keep operations running smoothly.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.