2nd Line Infrastructure Support

IT | London | Permanent | £ 35000 - £ 40000  | JHSLPLON

2nd Line Infrastructure Support

London

Up to £40,000 (depending on experience) plus benefits

2nd Line Infrastructure required for a leading, large financial services organisation based in their Head office in London.

This will involve incident and some problem management. The 2nd line team will also be primary responsible for new branch roll outs and refurbs. As well as some project work. The team will also be an overspill for the main support number.

The role will include:

  • 2nd line support work /Incident / Problem Management
  • Software installs + software packaging
  • System responsible for specific applications
  • Projects / assignments
  • Colo / DR / BCP Testing and support
  • Server Administration
  • Creation of documents, FAQ, procedures

Skills/Experience:

  • 2nd Line Support Experience
  • ITIL certified, understanding of Incident, Problem and Change
  • Excellent Knowledge of PC / Laptop hardware support
  • Excellent Knowledge of Windows 7, Windows 10 Support
  • Excellent knowledge of Lotus notes
  • Knowledge of Windows Server 2008 -2012
  • Active directory administration
  • Ability to manage small projects

If you would be interested in this role, please apply here.

Apply for this Position:

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