technology job

Test Analyst - Contact Centre (Outside IR35 - Watford based)

  • Posted August 5, 2024
  • £300 - £325 per day
  • Contract

Test Analyst (Contact Centre) / £300pd – £350pd (Outside IR35) / 6 months / Watford based

I’m recruiting for a Test Analyst with Contact centre QA testing experience to join a large programme of work on a contract basis for an initial 6 months. Experience of Contact centre QA testing is essential for this role and any experience of working within the Gaming, Betting or gambling Industry would be a bonus.

This role will be based 3-4 days a week onsite in Watford and the 1-2 days remote.

Experience

  • Contact Centre QA testing
  • BDD scripting experience
  • API testing
  • Systems: ServiceNow, Amazon Connect, Scientific Games applications, Office365 (nice to have)
  • Tools: Jira &/or X-Ray
  • Razor automation test tool, Postman (nice to have)

Main Deliverables

  • Creation of E2E Test Scripts
  • Functional Testing (in both scripted and exploratory format)
  • Document analysis to feed into the scripting and testing work
  • Confident in approaching stakeholders to request and provide support
  • Updating Jira / X-Ray with defect and test progress

Please only apply to this role if you have contact centre QA testing experience

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