technology job

Systems/Infrastructure Technical Lead, remote

  • Posted August 2, 2024
  • Negotiable
  • Bristol
  • Contract

Technical Lead, Infrastructure, IT Manager (Hands-on), Systems Manager (Remote with occasional travel to Bristol)

About the Role:

We are seeking an experienced Infrastructure Tech Lead for a leading professional services organisation based in Bristol. This role requires a blend of technical expertise and leadership skills to support in-life products, services, and projects. The ideal candidate will be instrumental in delivering high-level technical focus across various infrastructure and application products, as well as aiding the deployment of new and upgraded solutions.

Key Responsibilities:

  • Provide proactive and reactive technical support for products and services.
  • Collaborate with third-party vendors on technical changes, including upgrades and new product implementations.
  • Conduct research to develop high-level designs (HLDs) and present recommendations to management.
  • Evaluate technical proposals from third parties and ensure alignment with business interests.
  • Drive continual improvement initiatives to keep technologies up to date.
  • Maintain comprehensive technical documentation.
  • Lead business continuity events and ensure readiness.
  • Plan and execute regular product upgrade roadmaps.
  • Stay current with industry trends, best practices, and advancements in Microsoft Azure cloud technologies and legal-specific tools.
  • Manage the 3rd line function, including setting objectives, monitoring performance, and overseeing day-to-day administration.
  • Plan and manage the BAU programme to ensure timely removal of end-of-life services and completion of project work.
  • Develop and suggest roadmaps, offering planning and recommendations to enhance IT infrastructure.

Skills and Experience Required:

  • Extensive experience in a 3rd line application environment.
  • Demonstrated experience in a technical leadership role.
  • Strong knowledge of Microsoft Server environments and M365/O365, including Azure Active Directory and Teams.
  • Expertise in Microsoft Azure cloud services, including Azure Virtual Machines, Azure Networking, and Azure AD.
  • Familiarity with ITIL practices.
  • Proven problem-solving skills with a solution-oriented approach.
  • Ability to create and maintain detailed technical documentation, including manuals and standard operating procedures.
  • Strong analytical skills to perform root cause analysis on complex problems.

Engagement Terms:

  • Engagement is via umbrella company only.
  • The position is remote, with occasional travel to Bristol (once or twice per month).

How to Apply:

Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and why they are a good fit for this role. Applications can be sent to [email protected]

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