Programme Manager - Cloud Contact Centre - Cardiff
- Posted September 26, 2024
- £800 - £900 per day + via umbrella
- Hybrid - Cardiff / Remote
- Contract
Our market leading client based in South Wales are looking for an experienced programme Manager who can help them implement a new cutting edge, cloud based omni-channel contact centre. This will be coming in at the early stages of the project and involve RFI / RFP activities, implementation and business readiness.
The successful candidate will be able to demonstrate strong skills, experience and knowledge around:
- Cloud based contact centre solutions / Contact Centre As A Service
- End to end Programme management of a large scale technical implementation
- RFI / RFP activities
- Expert in managing multiple virtual teams and third party vendors
Hybrid working – 2 days on site in South Wales
6 months initial contract – 2 year programme of work
Please send CV in the first instance for me details of the role
