technology job

Mortgage Advisor

  • Posted January 26, 2025
  • £30000 - £35000 per annum
  • Chorley - Hybrid Model - Working 2/3 days per week from the head office
  • Permanent

Mortgage Advisor
Hybrid Position, Based in Chorley (2-3 days per week)

Permanent / Full Time Position

£30,000 – £35,000

 

We are currently working with one of leading financial service clients to recruit a Mortgage Advisor into their well-established team, to deliver a high-quality and efficient mortgage advisory service to customers, conducting all meetings in strict adherence to regulatory compliance.

 

Mortgage Advisor Responsibilities & Key Duties

  • Provide Expert Mortgage Advice: Offer accurate and reliable mortgage advice to potential customers, both in-person and over the phone, ensuring a personalised experience.
  • Support Mortgage Retention Strategy: Proactively engage with customers before their current mortgage term ends to support the Society’s retention strategy and enhance customer satisfaction.
  • Efficient Mortgage Application Processing: Process mortgage applications using the Society’s software system and handle all related administrative tasks, maintaining clear communication with customers throughout the application process.
  • Accurate Record Keeping: Maintain detailed, up-to-date records and notes at each stage of the mortgage application to ensure smooth processing.
  • Mortgage Application Approval: Approve mortgage applications within specified limits, ensuring alignment with the Society’s Lending Policy.
  • Consider Non-Standard Applications: Evaluate mortgage applications that fall outside the standard lending policy, providing justifiable business reasons when necessary.
  • Present Out-of-Criteria Cases: Submit non-standard cases to the Credit Risk Committee with well-supported recommendations and rationale for consideration.
  • Stay Informed on Regulatory Changes: Continuously update knowledge of regulatory matters, including compliance with the latest mortgage-related laws and share insights with colleagues.
  • Comply with Legal & Regulatory Standards: Ensure full compliance with all legal responsibilities, such as regulations on Vulnerable Customers, AML, MCOB, DPA, FCA, and other relevant guidelines.

 

Technical skill and Knowledge Required;

 

  • CeMap qualified or industry equivalent.
  • 5 GCSE at Grade C or above including Maths and English or equivalent.
  • Excellent communication skills both written and verbal.
  • Experience of Microsoft packages including word & excel.
  • Ability to independently manage multiple tasks
  • Strong attention to detail
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