Customer Service Representative - Edinburgh

Customer Service Representative – Edinburgh – Full-Time

Are you committed to providing first-class customer service? Are you passionate about solving problems?

A leading UK Consultancy Company in the Financial Services sector are looking for an excellent Customer Service Representative to join their team. We are hiring for both Front Office (Customer-Facing) and Back Office roles (Administrative).

You will be working directly with customers as well as working behind the scenes to provide them with the best quality of care.

About You

• Be able to converse in a confident, friendly, and professional manner
• Be able to communicate complex matters in a simple and supportive way
• Great listening and communication skills
• Be able to understand and resolve issues effectively and empathetically
• Have good PC skills & knowledge of Microsoft Office

Working for Us

• Personal and career development opportunities
• Learn the business from the ground up
• Hybrid working available in future
• Work life balance – no evening or weekend shifts!

We embrace diversity and encourage anyone with a Customer Service, Hospitality, Sales, and Retail experience to apply! All training will be provided.