technology job

Customer Service Representative - Edinburgh

  • Posted May 24, 2024
  • £21500 - £23000 per annum
  • Edinburgh
  • Permanent

Customer Service Representative – Edinburgh – Full-Time

Are you committed to providing first-class customer service? Are you passionate about solving problems?

A leading UK Consultancy Company in the Financial Services sector are looking for an excellent Customer Service Representative to join their team. We are hiring for both Front Office (Customer-Facing) and Back Office roles (Administrative).

You will be working directly with customers as well as working behind the scenes to provide them with the best quality of care.

About You

  • Be able to converse in a confident, friendly, and professional manner
  • Be able to communicate complex matters in a simple and supportive way
  • Great listening and communication skills
  • Be able to understand and resolve issues effectively and empathetically
  • Have good PC skills & knowledge of Microsoft Office

Working for Us

  • Personal and career development opportunities
  • Learn the business from the ground up
  • Hybrid working available in future
  • Work life balance – no evening or weekend shifts!

We embrace diversity and encourage anyone with a Customer Service, Hospitality, Sales, and Retail experience to apply! All training will be provided.

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