Scheme Account Handler, Customer Service, Hybrid

Job Title Scheme Account Handler, Customer Service, Hybrid
Sector Finance
Location Edinburgh
Type Permanent
Salary £25000-£28000 Dental, Medical, Income Insurance

Scheme Account Handler, Account Handler, Customer Service, Hybrid

Sanderson Recruitment are seeking a confident and motivated Schemes Account Handler to maintain and service new and existing business for clients. This is an exciting opportunity to put your own stamp on a rapidly expanding organisation and build a career within the insurance industry.

In this role you will be dealing with new, existing customers, and taking full client responsibility dealing with your own book of renewals.

The position will involve taking inbound calls and emails turning round enquiries quickly. You will be responsible for preparing quotes and presenting them to customers whilst providing excellent customer service.

You will also be required to deal with the general client servicing and supporting the efficient day-to-day operation of the team and contribute new ideas for improvement, where appropriate. You might need to balance multiple tasks at the same time, utilise a range of systems and will work in a dynamic, friendly, agile team.

Skills and experience we're looking for:

  • This role would suit those with a personal line's insurance background or entry level candidates with good customer services skills, looking for a career in insurance
  • Planning attitude with a result driven mind-set.
  • Able to demonstrate innovative ideas based on Industry trends
  • Commercial awareness
  • Good attention to detail
  • Strong negotiation skills, proven ability to grow, nurture and develop effective relationships
  • Exceptional interpersonal & communication skills

What you'll get for this role:

  • A generous salary up to £28,000 depending on experience
  • Benefits include 25 days holiday, pension life insurance alongside many other outstanding benefits
  • Opportunities and support to gain professional qualifications such as CII
  • Outstanding career pathway and progression
  • Hybrid Working, working from home Monday and Fridays
  • 9-5 working hours

Only hiring 1 for the role. Act quick!

Call me on: 01174579286

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