||Government / Defence
Description: UX Designer
Location: Worthing (remote at present)
Initial Duration: 6 months
€¢ Write high quality content for HMRC's new digital services that will encourage people to use them.
€¢ Take complex language and processes and make them simple to understand.
€¢ Develop UX content in such a way that it will encourage people who rarely go online to use the new services.
€¢ Collaborate with the Product Manager, Digital Service Manager, Business Analysts and User Researchers to define the messages that the new services should convey.
€¢ Write high quality content for HMRC's new digital services that will encourage people to use them. Take complex language and processes and make them simple to understand. Develop content in such a way that it will encourage people who rarely go online to €¢ Build relationships and work effectively within an agile delivery model with colleagues and external providers, for example user researchers and business analysts.
€¢ Communicate credibly with a wide range of digital delivery disciplines and talent both internally and externally.
€¢ Leads on all aspects of Interaction Design. Including: Research of subject, Discussion with stakeholders and experts, Collaborating with user-researchers to test customer understanding
Skills & Experience:
€¢ Proven experience of working within a web, online and digital environment.
€¢ Experience in working with content management and publishing systems.
€¢ Proficient in writing Markdown.
€¢ Excellent communication and interpersonal skills.
€¢ Experience of writing for the web, with proven ability of creating content that is accessible and usable.
€¢ Experience of user-centred design.
€¢ Proven experience in using metrics and user feedback to define/refine content.
€¢ Experience in choosing the best format for displaying information to the user.
If you feel that you would be a good fit for the role, please get in contact with myself either via:
Email - email@example.com
Direct line - 01179804943